SHIPPING AND COLLECTION

Next Working Day Delivery; We use a fully tracked next day service that delivers to all address in the UK excluding Scottish Highlands and Islands. The cost of this service is £7, (as of March 1st 2109) we aim to dispatch orders within one working days of receiving your order. This service is fulfilled by Parcel Force, Customers can now download the My Parcelforce App where you are able to specify any delivery preferences in the event you are not at home as well as a live delivery tracking service that which plots where the driver is and where your parcel is on it’s journey. Parcelforce will also give our customers a one hour delivery window and the name of the driver delivering your parcel! 

ParcelForce Tracking

2-3 Working Day Delivery; We use Royal Mail 48 Hour Tracked service, once your order is complete we will provide you with a tracking number that you can track your parcel with via the following link;

Royal Mail Tracking 

We also offer a Click & Collect option free of charge. Orders are to be collected from Serious Stuff, Mortlake Court, 28 Sheen Lane, SW14 8LW. There is onsite parking should you wish to drive.

If you require an exchange, items must be returned to our Office (please see Returns page) and we highly recommend a service requiring signature such as Recorded Delivery.  An exchange may not always be possible if an item is out of stock, however when notified an exchange is ready this can be collected from our Office in Mortlake or posted to your address for a small delivery charge.